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Frequently Asked Questions

As you might know credit card fraud is a federal offense! With a fine of $10,000 and up to 10 years of imprisonment under Title 18 U.S.C. Section 3056, Subsection (b).

We track all IP addresses as well as the CVV2 code on the back of the card for every online purchase.

With the help of our custom IP to physical location software and local Internet Service Providers we can track down who made the charge on your card, and we are more than willing to help you prosecute the person who used your card. In most cases this person usually is a family member or friend of the card holder.

You may cancel at any time by filling out the form on the left or by calling our billing support.

You will have access to the services you paid for until the current billing term has expired. So you can cancel the first day of your subscription if you desire and you will still access to the site for the full term of your subscription.

Please contact us.

If your email is not in our database when you attempted to have our automated software resend you your login information, you may have used a different email address when you signed up.

To have us look you up manually, please contact us with as much of your information as possible such as your first and last name, and the first 4 and last 4 digits of the card that is being charged.

We will look up your account and get back to you as soon as possible!

Yes, we can update your email address. Please contact us with your username, the incorrect email address entered and the correct email address you would like on your account.

Please contact us and we will follow up with you on the changes you want to do.

Please, contact us and explain your problem/issue/concern in details. The more details you provide, the faster we can resolve it!



Please enter the FIRST six (6) and the LAST four (4) digits of your credit card as shown below:


Please enter at least ONE (1) of the following fields to retrieve your subscription information:


888-501-1545 (Toll free)

(+1) 661-621-9096

Call us for immediate billing assistance, our agents are available 24/7/365!


Email our award-winning customer service for technical help, questions or concerns!